面试大作战(二)

    “你可以在告诉应征者有关职位的工作内容之后，问他：如果你真的成为我们公司的项目统筹，你会做什么？怎样做？”

    “你完全可以用教练的方式，在面试时帮助他清楚明白公司对他这个职位的要求，以及让他对自己的能力进行评估。”

    黄经理从未想过在面试时，还可以做到这样的效果。所以睁大眼睛，竖起耳朵，专心地听。

    “那你对项目统筹这个职位的理想人选有什么要求？”

    “管理项目需要细心，注意细节。但同时也要能看到整个项目大画面。每个环节、阶段要设定明确的目标。分析能力要强。亲和力要强，沟通要清晰，因为要完成一个项目，他需要与客户、供货商、团队成员互动与合作无间。还要能预见潜在的问题而能事先作准备预防。他也需要在出现问题时，能够迅速、冷静、灵活地处理。”

    “哇，要细心、能看到大画面、设定明确目标、分析力、亲和力、明确沟通、预见问题、行动要迅速、冷静、灵活！这样的人不容易找呀！”

    “嘿嘿，是不容易，但是完全有可能！”

    “我同意。有这样的人才，我们销售部也很需要。你可以先画一个圆圈，画几条线把圆形分成八个相同的板块。再依重要性，给那八个条件排序。然后从上面开始，顺时钟给每个板块注明条件。圆心是一分，表示能力低；圆圈的边是十分，表示能力最强。”

    “我知道了！我可以请他给自己打分。这样，他就会知道这是公司对这个职务的要求。同时也可以让我知道他对自己的评估，通过双方在面试时的谈话对他有更深的了解。有助我决定选对人才。太棒了，Mary，真谢谢你！”

    “不必客气，面试还有很多内容呢！有机会我们可以再探讨。”

    After briefing the candidate the job specifications,you can ask him,“If you became our Project Coordinator,what would you do?How would you do it?”

    “You can definitely use coaching during the interview to help him understand the company’s expectation of that position.You can also let him assess his capabilities.”

    This is totally new to Boris.He just stares and is all ears for what Mary is going to say.

    “What are the criteria you have for this position?”

    “To run projects,he needs to be able to attend to details,as well as see the big picture of the whole project.He needs to set clear goals for each phase of the project.Analytical……Build and maintain strong rapport……Clear communication…because he needs to interact and work closely with the clients,the vendors and the team members to complete a project.He needs to anticipate problems so that he can prepare contingency plans.He also needs to act swiftly,calmly and with great flexibility to deal with problems.”

    “Wow!Specific,see the big picture,set clear goals,analytical, rapport,clear communication,anticipate problems,act swiftly,calmly with flexibility!That’s a tall order!”

    “That’s true,but it’s totally possible!”

    “Yes, I agree.Our Sales Department would grab such a person!OK,you can draw a circle and divide it into 8 equal parts.Prioritize the 8 competencies.Then start from the top and label the parts clockwise.The centre is 1 meaning low capability;and the rim of each part is 10 meaning high capability.”

    “I get it!I can ask him to rate himself!He will then understand the competencies of what the company is expecting.From his self assessment and the conversation during the interview,I would be able to understand him better.It would also help me choose the right talent.This is awesome,Mary!Thank you so much!”

    “The pleasure is all mine,Boris.By the way, there is more to it.Happy to explore it with you.”